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MBTA launches new live tracking app
MBTA Go offers “real-time information in the palm of your hand,” General Manager Phil Eng said Thursday.
Predicting T arrival times has gotten a little easier with Wednesday’s launch of “MBTA Go,” the agency’s new mobile app.
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The app offers “real-time information in the palm of your hand,” General Manager Phil Eng told the MBTA Board of Directors Thursday.
“What the riders will see — and we’re going to continue to build this out as we get more feedback — but … now you can use this app to find out where the trains are, you can see them in the system, you can also see if there’s any issues,” Eng said. “If we have a planned outage and we have shuttle buses, that will be shown on this. And this will show all the modes.”
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Currently available to iPhone users, the MBTA Go app offers real-time rider updates like estimated arrival times and train or bus tracking, the MBTA said in a press release. The T plans to release a version for Android users in February.
Accessible in Spanish, Simplified Chinese, Traditional Chinese, Portuguese, Haitian Creole, and Vietnamese, the app also offers an interactive map so riders can see which services and transfers are available at each T stop. More than 4,000 riders have piloted the MBTA Go app since July, the T said.
“We want riders — whether it’s their first time in Boston, or longtime residents — to feel comfortable using public transportation, and this app will be a great tool to accompany people through their trips and to keep them up to date as they navigate the system,” Eng said in a written statement.
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Transportation Secretary Monica Tibbits-Nutt said the app will encourage more trips on public transportation as riders feel empowered with knowledge about the T.
“Putting this app into the hands of many of our riders will make their trips so much more efficient as they will be able to make decisions in the moment about how soon to go to a station stop, what MBTA vehicle to choose for a trip, and how long they’ll need to wait,” Tibbits-Nutt said in a statement.
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