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MBTA will issue warnings, citations for fare evasion starting in September
Fare Engagement Representatives will be present at stations and on vehicles beginning Sept. 8.
The MBTA announced Thursday its cracking down on fare evasion beginning on Sept 8.
Fare Engagement Representatives, wearing blue shirts, will be present at stations and on vehicles to issue warnings and citations to riders who do not pay, the transit authority announced.
“Representatives won’t be present on every trip but you can expect them on occasion as you travel,” the Fare Checks webpage says.
“The truth is fare revenue is a vital part of every day and how we operate,” MBTA General Manager Phil Eng said in a video announcement. “And when people don’t pay their fares, it impacts all of us. It slows down the progress we’ve worked so hard to achieve.”
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“By not paying your fare, … you’re placing your financial burden on others,” Eng continued. “Paying your fare isn’t just a transaction. It’s essential.”
If a rider does not pay their fare, a representative will ask them to do so. If the rider chooses not to pay their fare, the representative will ask for their ID or information to issue a warning without a fine or a citation with a fine.
After the warning or citation, the rider may continue on their trip. If a rider refuses to pay or offer their information, the representative will ask them to leave the station or vehicle.
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Fare Engagement Representatives may also check that riders are not using someone else’s reduced fare T pass, which can also result in a warning or citation.
A citation fine of up to $150 will be issued based on previous citations and the type of fare violation. Citations can be appealed if a rider believes it was wrongfully issued or if paying the fine would cause financial hardship.
In addition to monitoring turnstiles, the representatives will also support with fare machines, answer questions about fares, and help riders plan their trip.
To learn more about reduced fare options, visit www.mbta.com/fares/reduced.
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