Local News

AG: Company agrees to $3.1m settlement over Logan Airport wage theft allegations

Officials said nearly half of the company’s workers at the airport were impacted by the alleged violations.

Massachusetts Attorney General Andrea Campbell. Charles Krupa/AP

updated on April 28, 2025

1 minute to read

Airport services company Swissport has agreed to a settlement, including $3.1 million in citations, over allegations that it violated state employment laws and failed to make timely payments to its workers at Boston’s Logan Airport.

The North Carolina company employs about 2,100 people at Logan across services including baggage handling, fuel personnel, cleaners, and ramp agents. The Massachusetts Attorney General’s office said Tuesday that Swissport failed to make timely payments to its workers, did not pay employees overtime rates for overtime work, and did not maintain accurate employee payroll records.

“When employers violate our laws, including through wage theft and untimely payments, workers are unfairly harmed, exploited, and financially deprived,” Attorney General Andrea Campbell said in a statement. “My office will continue to enforce our laws to protect and empower workers, reminding employers that Massachusetts is serious about workers’ rights.”

According to the AG’s office, nearly half of the company’s workers at Logan were impacted by the alleged violations. Campbell said her office began investigating after receiving complaints about Swissport’s nonpayment of wages, including concerns referred by the Service Employees International Union (SEIU), Local 32BJ.

Roxana Rivera, assistant to the president of 32BJ SEIU, in a statement thanked Campbell’s office for taking action.

“We look forward to a continuing collaborative relationship with Swissport that will ensure that workers are properly compensated for the difficult and essential work they do and that systems are in place going forward to ensure workers are protected,” Rivera said.

According to the AG’s office, the $3.1 million Swissport agreed to in the settlement includes restitution for unpaid wages and penalties.

After initial publication of this article, a spokesperson for Swissport responded, “We can confirm we have reached a settlement with the Massachusetts Attorney General’s Office to avoid the expense and burden of litigation. Swissport remains committed to upholding the highest standards in our workplace practices and will continue to ensure compliance with all applicable laws and regulations.”