Local News

Stop & Shop still seeing empty shelves due to cyberattack, with Thanksgiving a week away

Despite the appearance, the company says they are ready for the holiday.

Empty produce shelves at the Stop & Shop in Hyde Park. Katie Johnston / The Boston Globe

With Thanksgiving just a week away, Stop & Shop and Hannaford shoppers are grappling with ongoing inventory shortages.

Stop & Shop and Hannaford are owned by the same Dutch Company, Ahold Delhaize, which first reported that its systems were attacked around two weeks ago.

However, Stop & Shop remains committed to returning items to their shelves in time for the big holiday.

“While there may be some limited inventory for certain products, we are working to re-stock our shelves and anticipate item availability to continue to improve over the next few days,” Stop & Shop said in a statement.

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In addition, the company says the stores are “well-stocked with turkeys and hams for Thanksgiving.”

On Nov. 8, the parent company Ahold Delhaize said they detected a cybersecurity issue within their U.S. systems, prompting an investigation.

The company was vague when defining what processes were threatened during the attack. However, it said it affected some pharmacies, e-commerce online, and product deliveries.

The lingering effects of the cyberattack couldn’t have come at a worse time for the grocery store, with Thanksgiving being one of the biggest sales weeks of the year.

According to Circana, a market research firm, Thanksgiving remains one of the biggest food holidays of the year.

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“We look forward to serving our customers in the days ahead for the holidays,” Stop & Shop said in its statement. 

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Beth Treffeisen

Reporter

Beth Treffeisen is a general assignment reporter for Boston.com, focusing on local news, crime, and business in the New England region.

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