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‘None of us expected that,’ says family of woman who jumped from moving Uber inside O’Neill Tunnel

“Hopefully when she recovers she will be able to tell us what happened.”

The family of a woman who suffered life-threatening injuries this week when she stepped out of a moving car during rush hour in the O’Neill Tunnel says they don’t know why she did it. 

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Roselangie Cano remains in critical, but stable, condition at a local hospital, her brother Leonardo Cano told CBS Boston on Tuesday. 

“It came out from nowhere,” he told the station of the incident. “She’s been like stable, works. She doesn’t have any kids.”

Police said the 29-year-old woman was a passenger in the backseat of an Uber on Monday morning that was driving southbound on I-93 in the Boston tunnel when she got out of the moving SUV near Exit 23 and was struck by another car, a 2015 Jeep Cherokee operated by a 31-year-old Charlestown man.

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Both the Charlestown man and the Uber driver,  Luz Ayala, remained at the scene have been interviewed by police. 

Ayala has said she had just dropped off another passenger at Logan Airport when a distraught Cano knocked on her SUV’s window and said she didn’t have the Uber app, but needed a ride home to Mattapan. Ayala said she agreed to drive her and shut off the app; Uber says the company has no record of the trip and the ride described by police did not take place on the platform. 

“I have been there, desperate,” Ayala said of why she agreed to drive the 29-year-old. “In places where I don’t know what to do and nobody helps you.”

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Police said the crash, and the reason Cano got out of her ride into traffic, remain under investigation. 

Her brother said the behavior is out of character, CBS Boston reports. 

“We did know that she was having some panic attacks, stuff … but other than that there was nothing out of normal I could see day-to-day,” he said. 

Cano’s brother told the WHDH his sister has brain swelling, a broken pelvis, and bruises all over her body from the crash, but she is able to move her legs. 

All his family can do is wait for her to improve to learn more about what happened, he said. 

“None of us expected that,” Leonardo told WHDH. “We just have to wait; hopefully when she recovers she will be able to tell us what happened.” 

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