Local News

CVS to change on hold music at doctor’s request

BOSTON (AP) — A Massachusetts doctor who pleaded with CVS to change its on-hold jingle is getting his wish.

The Boston Globe reports a spokeswoman for the pharmacy chain said Friday the company is in the process of updating its voice-response phone system, including the on-hold music that Dr. Steven Schlozman so hated.

The child psychiatrist at Massachusetts General Hospital penned a tongue-in-cheek letter to WBUR-FM last year saying the music haunted him “day and night.”

The letter sparked a nationwide debate with some people praising the music and others sharing Schlozman’s sentiments.

Schlozman says he thinks it’s great CVS is making the change.

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CVS spokeswoman Amy Lanctot did not clarify whether the company is replacing the tune or improving sound quality.

She says the new system should be complete later this year.