Massachusetts regulators probe Uber pricing during March storm
The Department of Public Utilities is investigating whether the company used surge pricing during a nor'easter.
BOSTON (AP) — Massachusetts regulators are investigating whether ride-hailing company Uber violated state law by increasing prices during a powerful storm in March.
The Boston Herald reports that the Department of Public Utilities, which oversees ride-hailing apps, sent Uber a letter last month asking for the company’s fares during the March 3-6 nor’easter that brought heavy rain, flooding and widespread power outages; company revenue and number of riders during the storm; and information on complaints received during the storm.
The department sent Uber and similar companies a notice when Gov. Charlie Baker declared a state of emergency, telling them to suspend surge pricing.
State law prohibits surge pricing during a state of emergency.
Uber said it is “confident we complied with the law” and looks forward to “working with regulators on a quick resolution.”
