Local News

RMV offices were a nightmare Monday with wait times that stretched for hours

The wait time was four hours in the early afternoon at the RMV office on Blackstone Street in Boston on Monday. Jim Davis/Globe Staff

Motorists faced crushing waits as long as five hours at the Registry of Motor Vehicles on Monday, the first day of a new driver’s licensing system in Massachusetts.

RMV employees at the downtown Boston branch were warning customers of lengthy delays and suggesting they come back the following day.

“It’s as long as we’ve ever seen it,’’ a registry employee told customers as they tried to enter.