‘Widespread Outage’ at JetBlue Airways Causes Delays at Logan, Other Airports
JetBlue Airways is apologizing to passengers via its Twitter account for what it called “a widespread outage’’ that left passengers in several U.S. airports stuck in long lines, unable to obtain boarding passes or check bags.
Lines formed early Monday morning in JetBlue terminals at airports including Boston’s Logan Airport, New York’s JFK, and Tampa International Airport.
A passenger waiting in line at Logan Airport told Boston.com that the airline announced to Logan passengers at about 6:20 a.m. that the system was up and running again, and that passengers began being processed shortly thereafter.
It’s unclear so far how long residual delays from this morning’s system outage will last.
We’ll update this story as more information becomes available.
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