Stop & Shop introduces grocery lockers in Brigham Circle
Tired of waiting in grocery lines? This new initiative might help.
One side effect of the coronavirus pandemic has been a lengthening of lines at select grocery stores around the Greater Boston area as businesses try to adhere to social distancing mandates and state capacity regulations. A new Stop & Shop initiative might help shoppers get around that issue.
The Quincy-based supermarket chain announced Thursday that it had launched a walk-up grocery locker program, now available at its 1620 Tremont St. location in Brigham Circle. To use the new service, shoppers can place a pick-up order online, adding items to their cart and selecting a pick-up time. Within 15 minutes of the pick-up time, a code will be sent to the customer via text, which they can then scan or enter at the locker kiosk located at the grocery store’s main entrance.
Stop & Shop employees will separate an order’s items into their respective temperature lockers: refrigerated, frozen, and room temperature. Once a customer enters their code, all of the lockers containing their groceries will open with flashing lights. Lockers are cleaned and sanitized between each use, and the temperatures are monitored 24/7. Although most items will be available for pick up, alcohol, oversized items, and age-restricted items must be purchased in the store.
“Stop & Shop is dedicated to providing innovative grocery solutions for our customers, especially as we continue to navigate the pandemic,” Stacy Wiggins, vice president of e-commerce operations for Stop & Shop, said in a press release. “The Locker Pick-up program is another way we’re working to accelerate our e-commerce offerings so that our customers can shop for and pick up their groceries at a time that’s most convenient for their schedule. We hope that by eliminating the need to wait in line or go in-store, they’ll get even more time back into their day.”
While shoppers who use the new service will be able to skip lines and gather their groceries without navigating through potentially crowded aisles, there is a $2.95 fee charged for every locker pick-up order. New customers are able to receive $10 off on the first order of $60 or more, and can receive free shipping on all orders of $60 or more within 90 days of their first order.
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