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Time Out Market, Boston’s biggest food hall, is shutting down, and its 15 food and drink vendors are closing up shop at the end of the month.
The news was first reported by The Boston Globe, who cited several unnamed sources in an article Tuesday evening. Time Out confirmed the closure Wednesday morning, stating that the market’s last day open would be Jan. 23.
“Following the pandemic, we have seen the Boston Market recover and grow, and we have focused on initiatives driving further growth; however, footfall until today remains inconsistent in the area due to ongoing hybrid working and in addition, operating costs have increased — all of which prevents consistent profitability,” said Time Out Market CEO Michael Marlay in a statement.
The upscale food hall, owned by the London-based media and hospitality company Time Out Group that also runs various city editions of the Time Out publication around the globe, opened in 2019 following two other North American locations in New York and Miami and the success of the original location in Lisbon, Portugal. The market that started it all opened in 2014 and has become a major attraction in the Portuguese capital, attracting acclaimed chefs into stalls to create more fast-casual meals.
That was the goal of the Time Out Market location in Fenway as well, bringing in big name chefs and restaurateurs like O Ya’s Tim and Nancy Cushman, Craigie on Main’s Tony Maws, and Tasting Counter’s Peter Ungar. But in the seven years Time Out Market was open, vendors would frequently come and go, and then a pandemic happened less than a year after its opening.
The food hall currently hosts food vendors like Ms. Clucks Deluxe Chicken & Dumplings, Cusser’s Roast Beef & Seafood, Taqueria el Barrio, and Union Square Donuts.
Aleks Bakhrakh, who’s helped bring multiple concepts to Time Out Market, including a day-one Eastern Mediterranean vendor Anoush’ella, said vendors received the news about the closure Monday.
He said he helped open Inchu and Nu Burger at Time Out Market when multiple vendors left during the COVID-19 pandemic. Business was good for his food concepts, he said, and his team has since opened other locations of those restaurants — including at a newer food hall, CanalSide at the CambridgeSide shopping mall.
But where the market, and the building as a whole, struggled was during the weekdays, especially at lunch, he said, due to nearby office employees working remote or hybrid schedules. The nightlife during the week also hasn’t picked back up to pre-pandemic levels, Bakhrakh added.
“You can’t just survive on Red Sox and concerts,” Bakhrakh said.
For several food hall vendors, they have other locations — mostly at other food halls — around Greater Boston. But in the case of Ms. Clucks Deluxe and Gogo Ya, food stalls from O Ya’s Cushman Concepts, Time Out Market’s closure marks an end for now. Cushman Concepts President Pajo Bruich said in an email that they aren’t pausing the two concepts that launched at Time Out and plan to bring them around Boston as pop-ups as Cushman Concepts looks for more permanent spaces.
Taking up 27,000 square feet of 401 Park, the former Sears warehouse in Fenway, it isn’t immediately clear what’s next for the massive space. The next-door REI Co-op store is also expected to close, the Globe reported.
Katelyn Umholtz covers food and restaurants for Boston.com. Katelyn is also the author of The Dish, a weekly food newsletter.
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